Download for Windows - Zoom.What are Zoom Rooms?
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One-touch to start a meeting for Polycom and Cisco endpoints Deliver a simplified workflow for your Polycom or Cisco room system with one touch to start or join your Zoom meeting. Invite anyone into a Zoom meeting across any device. Capabilities that enhance your existing room systems. Meet with anyone Include remote participants on desktop, mobile, or other conference room systems. One touch to start meetings Leveraging native integrations with Cisco and Polycom, bring one-touch to start a meeting through your calendaring system.
HD video and audio Bring high quality video, audio, and web conferencing to your existing rooms. This makes for easy device and room management for employees regardless of where they normally work. Do you normally take appointments or schedule meetings via Zoom?
And for better internal communication, every Zoom Rooms license comes with unlimited Digital Signage at no additional cost. No need for additional devices—you can start, stop, and control Zoom Rooms meetings from your mobile phone or laptop. Zoom Rooms pair seamlessly for less hardware and are now officially supported on Windows and Android devices as well as Mac OSx and iPad devices. Soon, you could be on your way to one-click meeting start and effortless screen sharing.
Our Meeting Owl 3 improves the Zoom meeting experience for remote workers by making them feel like they're in the conference room. When you add it to your integrated meeting space or Zoom Room, you can add more building blocks over time as you expand your software integrations and hardware.
Get hands-on assistance to navigate every step of the process from design, development and project management, to deployment and installation. Our network of Zoom-certified integrators can help you procure hardware and provide installation services. Request a Demo 1. Zoom Rooms Appliances are purpose-built to make it easier than ever to scale, deploy, and manage Zoom Rooms Download the Brochure.
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Pricing document PDF. Service definition document PDF. Terms and conditions PDF. If you use assistive technology such as a screen reader and need versions of these documents in a more accessible format, email the supplier at gcloud gend. Tell them what format you need. It will help if you say what assistive technology you use. Service scope Software add-on or extension Yes. What software services is the service an extension to Zoom Meeting.
Cloud deployment model Private cloud. System requirements Zoom Account. User support Email or online ticketing support Email or online ticketing. Support response times Support Hours "Support Hours" are 24 x 7, including Public Holidays, where agents or technical engineers are available for email or live support. Target Response Times Target Response Time for a Support Ticket will be the time a commencing when Zoom receives a proper Support Ticket from Customer and b ending when customer receives notification that the Support Ticket has been logged.
User can manage status and priority of support tickets Yes. Phone support Yes. Phone support availability 24 hours, 7 days a week.
Web chat support Web chat. Web chat support availability 24 hours, 7 days a week. How the web chat support is accessible Website. Onsite support Yes, at extra cost. Support levels Support Hours "Support Hours" are 24 x 7, including Public Holidays, where agents or technical engineers are available for email or live support.
Support available to third parties Yes. Onboarding and offboarding Getting started Zoom provides free support through the Customer Success Manager group. The CSM group is responsible for on-boarding new clients, training users and identifying any additional resources necessary for customer success and happiness. Zoom also provides free access to training and support videos on the zoom. For larger Zoom clients, a dedicated Account Manager will be assigned and is available to visit clients on site and engage engineering resources to support any technical requirements.
Service documentation Yes. End-of-contract data extraction Upon contract termination, Zoom deactivates all user IDs related to the customer account and any saved data is deleted.
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